Enter your email address here to find out if you are eligible. You may be able to get a discount for wireless services through your employer, school, or association. If you or a member of your household is a SNAP recipient, your household may be eligible. Through AT&T’s Access Program, low-income families can receive affordable wireline internet service for their homes. In addition to these promotional rates, AT&T also offers special rates and discounts for current and new customers such as Access program: AT&T discounts and promotionsĪT&T features discounts on bundled services for new customers every month. You may be able to keep the same services you have now, but pay less for them. You should go online or contact customer service to see if you can get on a lower-cost plan. If you get television service through AT&T, you may be paying for channels that you don’t watch.Ĭustomers who signed up with promotional rates may find their monthly charges go up when this expires. Perhaps you can scale back the data plan on your cell phone and save a little money. If your bill keeps rising every month, it’s time to look at what you are paying for. By catching billing errors early, you won’t be paying more than you should. If you get disconnected, there are fees for reconnection. If you aren’t able to pay your balance on time, you’ll be hit with late fees. If you are having a hard time paying your monthly AT&T bill, these types of errors will cause your balance to rise. They also report that they are charged for equipment that was returned or that their service wasn’t cancelled when they requested. Customers that have complained about AT&T often note that their monthly charges rise without their knowledge, they aren’t receiving the promotional rate that they signed up for, expected credits have not been posted to their account, or they have charges on their bill that they didn’t authorize. We have a guide to understanding you AT&T bill here.Īccording to the Better Business Bureau, there were 49,868 complaints lodged against AT&T and its subsidiary, DirecTV, over the past three years. If you are having a hard time understanding the fees listed in your bill, you’re not alone. You should verify that you are being charged the correct amount for the services that you agreed to. When you get your monthly statement, be sure to check it thoroughly. Read on to find out how you can reduce your bill from AT&T: Check your monthly bill Below we detail some steps you can take try to reduce your charges such as: If you are looking to lower your monthly AT&T bill, you may be in luck. So now you want to know: How do I reduce my bill from AT&T? Manage the following AT&T wireless account features easily online.Are you having a hard time paying your AT&T bill every month? Do your bills keep rising but you don’t know why? Have you reached out to customer service for help but just aren’t getting anywhere? Follow the instructions to change your address, name or other contact information.No matter what's going on in your life, you can quickly and easily update your account information on AT&T's dashboard. Questions about current AT&T wireless and data plan.If you still need to contact customer service or billing, here's what they can help with: Contact Customer Service If you're not sure which department to reach out to, check the AT&T wireless support page for a list of frequently asked questions and troubleshooting tutorials. CT When Should I Contact AT&T Customer Service vs. AT&T Wireless Contact Page:ĪT&T Wireless Customer Service Phone Number:ĪT&T Wireless Customer Service Phone Number for New Accounts:ĭisability Resources: Monday–Friday: 9 a.m. Get AT&T Wireless deals like the iPhone 14 for $0 with trade-in on the merchant page!ĪT&T wireless representatives are available over the phone via online chat. If you’re an AT&T customer or thinking about becoming one, the Groupon Coupons team has the ins and outs of AT&T’s customer service and billing so you can stay up to date on your wireless plan. When your wireless service isn’t working out, you’re missing out on time with loved ones, meaningful business connections, the latest news and information and the tools to handle whatever life throws your way.
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